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Report
Rubio, F. Javier, Afzal S. Siddiqui, Chris Marnay, and Kristina Hamachi LaCommare. CERTS Customer Adoption Model. Berkeley: Lawrence Berkeley National Laboratory, 2001. Download: PDF (1.44 MB)
Eto, Joseph H.. CERTS Research Highlights. Berkeley: LBNL, 2003. Abstract  Download: PDF (391.31 KB)