<?xml version="1.0" encoding="UTF-8"?><xml><records><record><source-app name="Biblio" version="6.x">Drupal-Biblio</source-app><ref-type>27</ref-type><contributors><authors><author><style face="normal" font="default" size="100%">F. Javier Rubio</style></author><author><style face="normal" font="default" size="100%">Afzal S. Siddiqui</style></author><author><style face="normal" font="default" size="100%">Chris Marnay</style></author><author><style face="normal" font="default" size="100%">Kristina S. Hamachi</style></author></authors></contributors><titles><title><style face="normal" font="default" size="100%">CERTS Customer Adoption Model</style></title></titles><keywords><keyword><style  face="normal" font="default" size="100%">der</style></keyword></keywords><dates><year><style  face="normal" font="default" size="100%">2001</style></year><pub-dates><date><style  face="normal" font="default" size="100%">March 2001</style></date></pub-dates></dates><publisher><style face="normal" font="default" size="100%">Lawrence Berkeley National Laboratory</style></publisher><pub-location><style face="normal" font="default" size="100%">Berkeley</style></pub-location><pages><style face="normal" font="default" size="100%">131</style></pages><isbn><style face="normal" font="default" size="100%">LBNL-47772</style></isbn><language><style face="normal" font="default" size="100%">eng</style></language><notes><style face="normal" font="default" size="100%">CERTS FY2000 Deliverable</style></notes><custom2><style face="normal" font="default" size="100%">LBNL-47772</style></custom2></record></records></xml>